CRM, Email & WhatsApp
Services / CRM, Email & WhatsApp

The second sale is the cheap one.

Email, WhatsApp and CRM journeys that welcome, nurture and bring customers back — without you paying for them twice.

Review my funnel
The problem

Leads arrive, then sit. Customers buy once, then vanish.

What we do

Retention,
automated

The quietest channel, and usually the most profitable one.

01

Email marketing

Welcome, abandoned-cart, post-purchase and win-back journeys.

EmailAlways-on journeys
02

WhatsApp marketing

Broadcasts, catalogues and chat flows that don’t get your number blocked.

ChatWhatsApp Business API
03

CRM setup

HubSpot, Zoho or your CRM, set up so sales actually uses it.

CRMOne customer view
04

Lead nurturing

Scoring and follow-ups that move enquiries to conversations.

NurtureSpeed to lead
05

Loyalty & referral

Programmes that reward repeat buyers and turn them into advocates.

LoyalRepeat & refer
06

Attribution & reporting

See which channel, campaign and journey actually drove the sale.

ProofKnow what works
Approach

How it
actually runs

Map it, build it, then tune it every month.

01

Map

We map every point a lead or customer touches, and find where they drop off.

02

Build

Journeys, templates, segments and automations built and tested in your tools.

03

Tune

Monthly testing of timing, offers and messages, reported against revenue.

What you get

Deliverables

Klaviyo, Mailchimp, HubSpot, Zoho, Interakt, WATI, Shopify and your existing stack.

FAQ

Asked before
the first call

We already have a CRM. Do we need a new one?

Rarely. We usually make the one you have work properly before suggesting anything new.

Will WhatsApp marketing get our number blocked?

Not if it’s done right — opt-ins, approved templates and sensible frequency. That’s exactly what we set up.

Is this only for e-commerce?

No. Lead-based businesses like clinics, education and B2B often gain the most from nurturing.

How soon does it pay off?

Basic journeys like welcome and abandoned cart often show results in the first month.

Ideas to impact

Tell us what you’re launching or growing. We’ll come back with how we’d approach it — whether or not you hire us.

Book a free strategy call